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www.cvonline.hu
Technical Process Specialist 
IT Services Hungary Kft.
Hozzáadva: 2019.12.05.
Hirdetés azonosító: 2317859

FELADAT
  • Validate the incoming change requests
  • Open changes in the given ticket logging system
  • Change follow-up
  • Monitoring Functional Mailboxes and assigning or processing incoming e-mails
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Cooperation with the Change Managements, Technical support units and other stakeholders other
  • Participation in the daily Task ROTA
  • Creating and distributing daily/weekly/ad-hoc reports
  • Maintaining customer specific training and process documents
  • Making suggestions for process improvement
  • Continuous knowledge sharing between the team
PROFIL
  • German and English knowledge

 

Advantages:

  • Bachelor’s degree (in Technology)
  • Relevant experience in multinational environment preferably in area of IT process coordination
  • Change Management experience is a huge advantage
  • Advanced English AND German communication skills
  • Good personal IT skills and knowledge
  • Knowledge in ITIL is an advantage
  • Good communication and problem solving skills
  • Ability to work in team
  • Logical way of thinking
  • Certification of good conduct

 


 

Kategória
IT / Informatika
Régió
Budapest
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