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Team Manager - County Durham, Darlington, DL1 1

  • A hirdetés 1392 napja lejárt
Are you a good communicator, enthusiastic and passionate about delivering excellent customer service?

If yes, read on…

The Student Loans Company is a UK public sector organisation set up to administer government funded loans and grants to students throughout the United Kingdom. We deliver an integrated student finance service and need talented people to work within our Customer Services Team.

You will provide first class customer service to our three and half millions customers.

We are looking for:

• GCSE English & Maths Grade C or above (or equivalent qualification)
• Excellent Communication Skills
• Confident telephone manner
• The ability to work in a fast-paced environment and multitask to achieve excellent results
• Excellent keyboard skills and good PC literacy
• Experience of working in a busy customer-service orientated office environment dealing with customers over the telephone

Alongside a competitive salary (and shift premium where applicable), comes a generous holiday allowance - 36 days (incl. Bank & Public Holidays), a final salary pension scheme, free life assurance and interest-free loans for travel tickets. And on top of that, there is a graduated pay scale with performance bonus potential, the training's great, the long-term opportunities even better and - best of all - there's no selling involved whatsoever!

We are currently looking to recruit Customer Advisors for our Customer Support Centre. Full time working hours are 37.5 hours per week working over a range of shift patterns between the hours of 8am-8pm. We are open 7 days per week; therefore weekend working may be required between 9am-4pm.

Successful applicants will be invited to take part in a telephone interview and following that you may then be invited to attend a face to face interview at our offices based at Lingfield Point in Darlington.

To apply, please go to

Please note that if you are applying online, we will contact you using the email ID that you have registered with.

Closing date: 24th February 2014. Your application will be assessed after the closing date at which point we will contact you.

Induction start dates for successful candidates will be Monday 17th March or Monday 19th May 2014.

If one of your principal values is to always put the customer first, find out more about this vacancy and other current opportunities at Link megjelenítése" width="0" height="0" />
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