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Swedish IT Service Desk Agent

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2015.09.18.
Jelentkezési határidő: 2015.10.01.
Hirdetés azonosító: 922353


Swedish IT Service Desk Agent
Swedish IT Helpdesk Agent position is now open at our multinational client. They are looking for new people for their continuously expanding, multicultural and dynamic team.

The responsibilities of the Swedish IT Helpdesk Agent are the following:

• Providing first level technical support to the customers
• Troubleshooting
• Sharing knowledge and experience with the team
Keeping contact with the European clients via phone and email
• Registering tickets in the corporate ERP system
• Dealing with PC problems, including hardware and software issues
• Making reports and statistics about the upcoming problems

To be considered as an ideal candidate you are required to have good analytical, strong problem solving skills along with flexibility. The position is open for Fresh Graduates as well. The candidate has to speak Swedish and English languages fluently. Previously gathered IT knowledge is an advantage.
Munkavégzés helye: Budapest

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