A munkáltatóról / About the company
Our client is a prestigious multinational company in the tourism sector, we are looking for Spanish Speaking Client Relationship Coordinators to their Budapest- based business services center.
Pozíció részletezése / Position overview
To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
Understand and deliver business strategies and improve customer services through the execution of self-service
Accountable for meeting individual and team goals (KPIs)
Continuously identify work process improvements and communicate to Team Leaders and (or) Managers.
MUST have good command of spoken and written Spanish language (level B2 or higher according to The Common European Framework ) + Good English communication skills
At least 2 years of working experience in the related field is required.
Immaculate telephone manners and communication skills.
Excellent listening skills, critical-thinker with attention to detail.
Minimum typing speed of 35 words per minute
Willing to work on rotating shifts
Ability to work in both a team environment and independently
Demonstrate high degree of integrity and confidentiality
What we offer:
5-day work week
4 weeks’ paid training
Discounted hotel accommodation; anywhere in the world
Exposure to travel industry
Career advancement opportunities at any of our office locations globally
Work culture: balance in work and life
Work environment: multinational
Dress code: smart casual
Strategic office location : at City Centre, Budapest
If you are interested in the position above, please send your CV in MS Word format to Horváth ÉvaE-mail cím megjelenítése. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!
For further job offers please visit Link megjelenítése website.