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Software Developer in Problem Management (Ref. 272)

  • A hirdetés 1039 napja lejárt

Every day more than hundred thousand airplanes take off from airports all over the world. Even one plane's take-off requires countless critical fine-tuned technical and logistic processes, which would be impossible without stable and innovative IT solutions.

Lufthansa Systems Hungária Kft. is among the biggest Hungarian IT companies providing the full spectrum of IT services ranging from application development, test management & execution to 7/24 application and infrastructure operation. The company has unique know-how in development and operation of innovative applications for global customers within and outside the airline industry. We offer the possibility to work for the one and only Hungarian aviation IT company.

Software Developer in Problem Management (Ref. 272)

We are looking for a developer to join the Problem Management team of our product which is used to schedule and track thousands of crew member's duties, meeting economical, legal and individual requirements in an optimized way. As a member of the Problem Management team you will be in close cooperation with other areas like the Incident Management function, System Development Life Cycle or Change -, Release-, Product -, and Customer Management.


  • Contribute to the delivery of the Problem Management processes and procedures
  • Maintain the software in case of incidents and problems
  • Prioritize problems based on impact and urgency
  • Product development based on requirements
  • Initiate root cause analysis and resolution of problems
  • Assess the effectiveness of problem resolutions and recommend improvements
  • Prevent problems from spreading across other customer’s systems by documenting and implementing long-term problem resolutions
  • Generate problem management reports and monthly metrics
  • Continuously communicate with the Incident Management team
  • Gather feedback on the process and system and manage improvements
  • Proactively promote the adoption of the process and use of the Known Error Database to prevent incidents

You are looking for us, if You

  • Are experienced in software development (C/C++/Java)
  • Are passionate about complex, business critical systems
  • Get inspired by finding solutions to problems and not by the used technology
  • Open towards working with diverse programming languages
  • Are looking for a friendly workplace with positive atmosphere
  • Enjoy to work in Unix/Linux environment
  • Are motivated to become an expert in aviation IT
  • Are open towards travelling
  • Have good knowledge of English and would like to use it in multinational virtual team

Advantages for this position, if You

  • Can communicate in German

Required for application

  • Certificate of good conduct (erkölcsi bizonyítvány)
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