Service Desk Team Leader
Trenkwalder Kft
Régió: Budapest
Hozzáadva: 2018.02.17.
Jelentkezési határidő: 2018.02.19.
Hirdetés azonosító: 1385410


Service Desk Team Leader


  • To manage, lead, and motivate a team of Team Members who perform routine, clearly defined operational processes in a high volume services environment
  • To own the customer relationship through a team of Team Members
  • To build and maintain internal relationships across own organisation, and where appropriate, the wider unit
  • May act as the first escalation point for customer or internal issues
  • To coach Team Members on processes and procedures for own products and ensure compliance targets are met for own team
  • To communicate operational plans as it applies to the team, to manage work volumes within the team and report on productivity and other measures as required

Amit nyújtunk:

  • Fluent English
  • Experience as a Team Coordinator, Team Leader, Deputy Team leader in SSC environment
  • Cooperative, team builder and positive attitude 
  • Excellent coaching skills is an advantage

By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100

Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100

Adatkezelés nyilvántartási száma NAIH-53813/2012.

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