Jelentkezési határidő: 2018.02.19.
Hirdetés azonosító: 1385410
Service Desk Team Leader
- To manage, lead, and motivate a team of Team Members who perform routine, clearly defined operational processes in a high volume services environment
- To own the customer relationship through a team of Team Members
- To build and maintain internal relationships across own organisation, and where appropriate, the wider unit
- May act as the first escalation point for customer or internal issues
- To coach Team Members on processes and procedures for own products and ensure compliance targets are met for own team
- To communicate operational plans as it applies to the team, to manage work volumes within the team and report on productivity and other measures as required
- Fluent English
- Experience as a Team Coordinator, Team Leader, Deputy Team leader in SSC environment
- Cooperative, team builder and positive attitude
- Excellent coaching skills is an advantage
By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.