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Service Delivery Manager 
IT Services Hungary Kft.
Hozzáadva: 2019.12.06.
Hirdetés azonosító: 2339779

  • Customer contact at multiple levels
  • Collaboration with cross functional units and international stakeholders
  • Coordination of work with customers, delivery units, development teams
  • Coordinating and tracking suppliers and external partners
  • Proactive business development
  • Advocating and promoting new products and solutions within and outside of the organization
  • Finds existing and future customer needs together with sales and delivery
  • Controlling the completion and the billing of the respective work packages and services
  • Monitoring SLAs and KPIs, reporting progress
  • Escalation handling
  • 5-10 years of experience in a similar field
  • Experience in virtual team coordination
  • Ability to drive issues indepentently
  • Presentation skills
  • Strong customer focus 
  • Effective communication both written and verbal
  • Team player
  • English B2/ German B2 at least
  • Structured personality
  • Team player
  • Willingness to travel
  • Understanding of product development


IT / Informatika
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