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SENIOR ANALYST, CLIENT OPERATIONS

Jelentkezés

SENIOR ANALYST, CLIENT OPERATIONS

Régió: Budapest, Pest, Székesfehérvár, Fejér
 
Hozzáadva: 2018.04.17.
Jelentkezési határidő: 2018.05.16.
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Shared Services

Woman and man
Traditional Shared Service? No.
Extruded Solutions Shared Services is an internal service provider of Extruded Solutions within Hydro, delivering end-to-end Information Services (IS), Information Technology (IT) and Financial Shared Services (FSS) to more than 100 locations. We don’t consider ourselves a traditional Shared Services rather a dynamically growing organization where all finance and IT functions offer complex and highly value-added support to the operation of Hydro businesses.
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500+
employees

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20 countries

Hubs icon

3 hubs: Székesfehérvár,
Jaipur, Pittsburgh

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3 main services:
IT, IS, Finance

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Global
operation

Work for the world leader in aluminum solutions
Hydro is a fully integrated aluminium company combining local expertise, worldwide reach and unmatched capabilities in R&D. Sapa is now part of the Norsk Hydro asa family, creating a global aluminium champion. By joining Norsk Hydro, Sapa continues working under a new name as Extruded Solutions.
Hydro logo

Shared Services

Woman and man

Traditional Shared Service? No.
Extruded Solutions Shared Services is an internal service provider of Extruded Solutions within Hydro, delivering end-to-end Information Services (IS), Information Technology (IT) and Financial Shared Services (FSS) to more than 100 locations. We don’t consider ourselves a traditional Shared Services rather a dynamically growing organization where all finance and IT functions offer complex and highly value-added support to the operation of Hydro businesses.

Work for the world leader in aluminum solutions
Hydro is a fully integrated aluminium company combining local expertise, worldwide reach and unmatched capabilities in R&D. Sapa is now part of the Norsk Hydro asa family, creating a global aluminium champion. By joining Norsk Hydro, Sapa continues working under a new name as Extruded Solutions.

SENIOR ANALYST, CLIENT OPERATIONS

Location: Budapest or Székesfehérvár

According to your preference, you may choose our Budapest or Székesfehérvár office as your place of work.

Responsibilities:

Maintain the global managed client environment in Sapa Shared Services and deliver 3rd level support in the respective area. Work with 3rd parties to ensure proper service delivery. Meet SLAs towards Sapa internal business customers.

Requirements:

- 3-5 years’ experience in a multinational environment
- Experience to work in a virtual team
- Hands-on support experience (working in a ticket based environment)
- Experience in a process based environment (document and maintain processes)
- Solid technical background and detailed understanding of Microsoft client/server technologies
- Experience in Cloud Application support, troubleshooting
- 3rd level Windows client troubleshooting experience in a in a multinational, multicultural environment
- Experience with scripting (e.g. PowerShell)
- Analytical and customer focused mind set
- Fluency in English is a must
- Good communication skills

Advantages:

- ITIL knowledge
- Experience with application virtualization
- Experience in Advanced Group Policy Management
- SCCM knowledge - OS / Application deployment
- Hands-on experience with client image creation and deployment on enterprise level in Microsoft environment
- Hands-on application packaging experience (e.g.: Microsoft applications, Adobe, CAD)
- Experience with MSI, Install shield technologies, Packaging techniques and tools

How to apply:

Please, upload your Hungarian and English CV by the Jelentkezés button below.
(Please, click on Registration, fill all required data and apply for the job.)

 
Challenging projects

Challenging projects

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Culturally colorful
teams

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Market leader
employer

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Wide range of
benefits

 

We are present
at 3 locations:

Way Point icon

Székesfehérvár
Verseci Str. 1-15.

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Székesfehérvár
Mártírok Road 9.

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Budapest, Science Park
Irinyi József Str. 4-20.

We are present at 3 locations:

Way Point icon

Székesfehérvár
Verseci Str. 1-15.

Way Point icon

Székesfehérvár
Mártírok Road 9.

Way Point icon

Budapest
Irinyi József Str. 4-20.

Kategória Elektronika / Telekommunikáció, Helpdesk, IT / Informatika, It szakértő, Rendszeradminisztrátor, Rendszerüzemeltető, Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás, Ügyfélszolgálati munkatárs
Régió Budapest
Pest
Székesfehérvár
Fejér
Minimális tapasztalat 3 és 5 év között
Szükséges iskolai végzettség Középiskola
Vezetői engedély -
Munkaidő Teljes munkaidő, Határozatlan idejű
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