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Sales Retention Advisor - Lanarkshire, Uddingston, G71 5PD

  • A hirdetés 1443 napja lejárt
Sales Retention Advisor
£14,000 - £15,000 + Performance Bonus up to £6,000
plus Free SKY+HD, phone & broadband and many other excellent benefits

As a Sales Retention Advisor, you'll make sure every single customer you talk to feels like they're our number one priority and at the heart of everything we do. So, when customers call us to discuss their Sky package, as a Sales Retention Advisor you'll help them do just this. Listening carefully to each customer; you'll quickly identify their needs and then be able to match our products and services to best meet their lifestyle.

You will of course be required to work towards, and achieve, some challenging but achievable targets. And by matching your energy and passion for outstanding customer service with an initial 4 weeks of award winning Sky training and coaching from your manager, we feel you will have all the development and support you'll need to achieve them!

As if that wasn't enough you will also have the opportunity to become accredited by the Institute of Customer Service through our industry leading development programme - 'Aspire'.

Having fantastic communication skills and the ability to have good conversations with our customers, as well as offering the very best levels of service are of course essential. Basically we want you to live and breathe the products and services you're talking about, to really believe in them - and for our customers to feel your passion for all things Sky.

In return, you'll be a part of a lively, resilient and fun Sales Retention team in a busy customer centre, working in an inclusive and sociable environment, where everyone pulls together to make Sky customers feel extra special.

So come and join us and whilst you're being the best you can be you'll receive some great benefits too, including free Sky+HD, phone and broadband, private health care, pension, local retail discounts, team incentives & events and many others.

To bring your sales career to life, go to

It's our people that make Sky the UK and Ireland's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
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