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RCC scheduler with strong English Job

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Job Title: RCC scheduler with strong English
Job ID: 281034
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Day to Day Work

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

We are currently looking for talented individuals in a new team as
Coordinator (RCC Scheduler) with strong English

The new team members will face new challenges in knowledge transfer and process transitioning.

Role Purpose:

As a coordinator you will be responsible for active contact with field engineers - assisting, scheduling and monitoring their daily work in the UK.

Key Responsibilities/Outcomes:
- Dispatch - you will direct engineers to the required work within specified timescales
- Resource Management - you will manage the scheduling of engineers
- Monitoring - you will track the progress of outstanding incidents
Key Qualifications:
- Close to nativeEnglish skill - in oral and written conversations
- Good working knowledge of MS Office (Word, Excel, Outlook);
- Knowledge/experience of PC systems & components is a plus
Job Specific Skills:
- Ability to travel and attend onsite training for 4-6 weeks
- Customer service skills
- Strong negotiation skills
- Strong problem-analysis skills with attention to detail
- Stress resistantIn return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.

If you would like to join us, please register with your English CV on our website: Link megjelenítése and write the position's name into the subject field.

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