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Quality and Process Management Specialist 
IT Services Hungary Kft.
Hozzáadva: 2019.01.08.
Hirdetés azonosító: 2300449

FELADAT

Tasks:

·        Owner of internal ITIL processes (Incident, Change, Config and Problem management)

·        Communication with the various stakeholders (partners and customers) on professional level

·        Active participation in change-, implementation- and migration projects as well.

·        Supporting of internal application changes from process side

·        Organization and preparation of meetings, participating in regular telco’s

·        Documentation of meetings / project results (meeting minutes, lessons learned)

·        Update regularly the internal knowledge base (ITIL processes)

PROFIL

Requirements:

·        BSc or MSc degree in IT or relevant area.

·        At least 3-5 years’ experience in similar field, ICT support experience is welcome

·        ITIL know-how

·        Fluent English, intermediate German

·        Structured and independent approach to work

·        Good communication skill and resolution-focused mind-set


 

Kategória
IT / Informatika
Régió
Budapest
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