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PtP Junior Process Specialist - Vendor comm. - French

  • A hirdetés 1045 napja lejárt

Mit ajánlunk?

Grundfos is a global leader in advanced pump solutions and a trendsetter in water technology. We contribute to global sustainability by pioneering technologies that improve quality of life for people and care for the planet. Grundfos offers a truly global workplace, where you will be working together with colleagues, customers and suppliers across borders, oceans and time zones. You will have the opportunity to pursue a rewarding career at your home country and abroad as we are present in more than 55 countries. The core of Grundfos is Innovation. We are dedicated to bringing new perspective in our thinking and to working towards a more sustainable future that is equally beneficial to our employees, our business partners and society. Remaining strongly united in our values, - Be-think-innovate - being responsible for our actions and making a difference in our world; this defines who we are. In 2010 the Grundfos Group decided to establish Grundfos Financial Shared Services in Budapestwith the purpose of driving high quality and efficiency in the financial processes by ensuring a standardized platform and continued benchmark; while making our employees highly engaged and committed to build excellent partnerships with our stakeholders. As a financial shared service centre we already migrated around 40 companies from more than 20 countries in Europe, and we are currently extending our services to the MEA region. Would you like to join our team and take on a challenging position at the Grundfos Financial Shared Service Centre?

Pozíció leírása

The PtP Process Specialist Vendor Communication manages communication with external suppliers within defined SLAs/OLAs.


  • Receive and respond to voice inquiries from the vendors
  • Manage incoming emails ensuring timely, accurate and customer friendly response
  • Follow up customer queries and check resolution where necessary to ensure satisfaction with the response
  • Monitor system performance, escalating technical-related issues to management or via trouble ticket escalation
  • Accurately prepare individual metrics regularly
  • Track and document all customer contact
  • Root cause resolution of identified and/or received supplier queries, complaints and escalations
  • Liaise with internal (GSS) & external (Grundfos) colleagues as needed
  • Highlight areas for improvement and propose actions to any PtP Senior Process Specialist Senior Process Expert and/ or Group Leader, based on own cases/ experience on the job
  • Maintain vendor master data
  • Support closing activities (monthly, quarterly, yearly)
  • Support Internal Control and audit activities
  • Invoice processing might be required as part of the Issue Resolution
  • Carry out ad hoc requests of Group Leader and/or Manager

Jelentkezés feltételei

  • Relevant education (in Finance or Economics)
  • Advanced level of English AND at least intermediate level of French
  • At least 1 year working experience in a similar position, gained at a multinational company (ideally Shared Service Center) is an advantage
  • Good accounting knowledge, especially in Accounts Payable
  • Working knowledge with SAP is an advantage
  • Good knowledge of MS Office
  • Systematic and quality-oriented way of working
  • Ability and willingness to work in a team
  • Distinct flexibility and capacity to work under pressure with regard to function and time
  • Sense of duty and responsibility
  • Communicative, people oriented personality
  • Willingness to acquire new skills

További információ

  • Development opportunities in an international environment
  • People- and value-focused organization culture
  • Team-oriented, friendly work atmosphere
  • Social-, team building and sport events
  • Regular fruit or chocolate days
  • Competitive benefit package
  • Reward and recognition system to acknowledge outstanding performance
  • Excellent location in the heart of Budapest
Helyek Budapest
Kategória Pénzügy / Számvitel / Kontrolling
Minimális tapasztalat 1 év
Szükséges iskolai végzettség Főiskolai végzettség
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Francia, Angol
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