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Order Management specialist, fixed term (Service Management) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2018.01.22.
Hirdetés azonosító: 1227050
lejárt
FELADAT
  • We are looking for a candidate to support the end-to-end purchase requisition (order management) process for one of our large global customers.
  • The position can be filled from January 2018 and offers a temporary fixed-term contract (replacement of a colleague going on maternity leave).
  • In this position, you are required to take full responsibility for the end-to-end purchasing process for the customer, including:
    • Receiving purchase requests via email (shared mailbox)
    • Quality checking requests, clarifying any missing/unclear information
    • Administering order data in different tools (order management tool, SAP, internal ordering, change management and configuration database tools), including the update of tasks in SOM@SAP and HP Service Manager and the update of asset data in the configuration database
    • Keeping in touch with other support teams and project managers / management team members internationally
    • Monitoring and following up on requests, making sure that deadlines are kept
    • Answering user questions / handling issues and escalations via email or phone
    • If required, generating reports of the handled orders
PROFIL
  • Active, at least intermediate level English knowledge; German knowledge is an advantage
  • Good command on Microsoft Office tools (Excel, PPT)
  • Customer focus
  • Team player
  • Excellent communication and problem-solving skills
  • Precise and pays attention to detail
  • Previous experience in order management/purchasing in a multinational environment is preferred
  • International experience or customer service/ service management experience is an advantage

Jelentkezés - IT Services Karrieroldal
 

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