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Operations Manager - Public Cloud 
IT Services Hungary Kft.
Hozzáadva: 2019.11.14.
Hirdetés azonosító: 2379669

  • Define process and technical/Operation concepts for an Operation of Edge computing
  • Continuous analysis and optimization for the internal process in terms of quality, cost, output, productivity, etc
  • Periodically Reporting (KPIs)
  • Supports service level and escalation management for international customers
  • Customer care and support of existing customer about performance and quality
  • Plans, controls and assumes responsibility for the timely / qualitative provision of the scope of services
  • Plans and develops methods to increase efficiency in coordination with the SDM and implements them responsibly
  • Operations background  or deep operational knowledge
  • Experienced in process design and description
  • Basic technical understanding of the infrastructure and operations tools
  • Leading alignment workshops
  • Good ITIL knowledge
  • Experienced in writing Runbooks, operational handbook, service description etc….
  • German speaking nice to have
  • Motivated and ready for travelling


IT / Informatika
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