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  • A hirdetés 1062 napja lejárt



Our multinational client is new to Budapest and already providing exceptional services to the telecommunication world. Our client is looking for candidates for the Messaging Administrator position.


  • Provide 1st line technical support aimed at logging all calls and ensuring that SLAs are being adhered to
  • Technical support of Mobile Device Management and Messaging applications
  • Escalation of technical issues to Managed Services 2nd-3rd line (VF and vendors) in line with defined SLAs as appropriate
  • Support typically takes the form of investigating and resolving problems, incident handling, service request handling, VIP call handling
  • Working as part of the team to ensure the department offers World Class Customer Service at all times
  • Provide accurate and timely information by investigating fully all customer enquiries, by using available equipment and applications, to ensure that incidents & problems are resolved efficiently
  • Work closely with different teams in order to provide an outstanding managed service to the customer


  • Advanced ENGLISH language skills
  • Willingness to work in SHIFTS
  • FRESH GRADUATES are also welcome
  • A general understanding of the IT architectures (including MS Exchange, Web, Databases and Active Directory)
  • Windows 2000/XP/Vista/7/8 certified (MTA - Microsoft Technology Associate or higher) is advantage
  • Excellent communication and problem solving skills
  • Familiarity with call logging systems


Helyek Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
IT / Informatika
Asszisztencia / Adminisztráció
Minimális tapasztalat Tapasztalat nem szükséges
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Angol
Aktiválás időpontja 2015.03.26.
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