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Localisation Programme Manager - London

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Localisation Programme Manager - Product, London UK
Company: TripAdvisor
Location: London
Area: Product
Type: Full-time, permanent

this job is excellent:

TripAdvisor is the world's largest travel
site. Our global travelers must have an
excellent local experience and this role will be instrumental in defining and
implementing the localization roadmap to provide that experience to the nearly
260 million unique visitors who come to our site each month.
Reporting to the Director of Localization,
you will be part of the Product team.
In this role, you will be responsible for
TripAdvisor global users having an excellent local experience by leading the
delivery of localization for TripAdvisor user-generated content and TripAdvisor
products. You will be part of a team
sim-shipping localized products and marketing material in 30+ languages, as
well as building internal tools and processes to help the Localization team to
This role will involve working
cross-functionally to develop, implement and manage localization programs and
strategies based on the best technology and providers.

you'll do:
• Lead the delivery of the very
best localization solutions for TripAdvisor's user-generated content
• Lead the delivery of the very
best localized desktop and mobile products for several TripAdvisor lines of
business with the goal of creating an excellent user experience for our global travelers
• Lead cross-functional teams to:
· define localization
requirements and establish milestones and goals
· manage the delivery of
localization against established goals
· identify opportunities to drive
internationalization and localization best practices
• Manage relationships with your
internal stakeholders, external suppliers and the wider Localization, Product
and other business teams
• Contribute to team-wide
initiatives to:
· identify technology, process
and tool improvements and efficiency opportunities, and drive implementation
with the relevant teams
· bring awareness of localization
best practices to the wider business
• Manage the localization budget
for UGC, forecasting spend and reporting on financials
• Communicate localization
status, KPI, key issues and launch plans to key stakeholders across the
• Deliver all of your projects on
time and within budget, across all required languages and locales
• Drive best practices in
localization for your assigned projects and products
• Represent TripAdvisor at
relevant industry conferences

we seek:
• Extensive localization
experience in the online space, including desktop, mobile, tablet, consumer and
business products
• Excellent understanding of the
language translation process
• Substantial experience with
sophisticated globalization architectures
• Demonstrated experience in
successfully leading and delivering complex localization projects for multiple
• Ability to work with cross
functional teams and manage conflict
• Excellent organisational and
communication, written and verbal, skills, at all levels of an organization
• Proven ability to deliver in a
fast-paced, technology, data-driven environment
• Quality-focused with high
attention to detail
• Comfortable with presenting
within the business and at industry events
• Degree level qualification
• Fluency in multiple non-English
languages is a strong advantage
• Position is based in our
London, UK office. Occasional travel our
US headquarters should be expected, along with travel to other worldwide

In addition, the ideal candidate will
demonstrate the following competencies:
• Ability to work independently
as well as contribute in a collaborative environment.
• Flexible and open to change and
new information; adapts behavior and work methods accordingly.
• Grasps the essence of new
information; recognizes own strengths and weaknesses; pursues self-development;
seeks feedback.
• Good business judgment when
making decisions and always considers the relevance/impact of each decision on
the business.
• Clear communication through
expression of facts and ideas in a clear, convincing and organized manner.
• Pro-actively solves problems.
• Exhibits integrity though fair
and ethical behavior toward others and a demonstrated sense of corporate
responsibility and commitment.
• Treats colleagues and partners
with respect: considers and responds appropriately to the needs, feelings, and
capabilities of different people.
• Can be relied upon to ensure
that projects within areas of specific responsibility are completed in an
appropriate and timely manner and acknowledges mistakes, learns from those
events and is able to move forward productively.
• Identifies and analyzes
problems; distinguishes between relevant and irrelevant information.
• Ability to balance time to
market with a solution and make the right trade-offs along the way.
• Strong analytical skills:
understands and utilizes metrics relevant to role.
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