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Italian Speaking Customer Support Specialist

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2015.06.19.
Jelentkezési határidő: 2015.07.01.
Hirdetés azonosító: 922348


Italian Speaking Customer Support Specialist
A Customer Support Specialist position is open at our client, who is operating an online hotel reservations company, its network includes more than 250 thousands of hotels around the world. They are providing a unique reservation service with the best hotel deals to both business and leisure travellers. They are looking for new colleagues to join their team of professionals.
The new colleague will have the chance to work in multinational environment, will be a part of a dynamic and youthful team, and will have the opportunity to build up a carrier.

Responsibilities of the position are the following:

- Provide world class customer service and offer solutions to the guests during and after their travels by ensuring timely follow-up, closure and feedback to customers where required
- Communicate effectively with the customers and suppliers via phone and email
- Resolve the appearing problems
- Manage customer claims
- Work closely with the colleagues in order to provide efficient support to the customers

The ideal candidate for this position:
-has fluent English and Italian language knowledge
-has some experience in a Customer Service / Front Desk positions are preferred, but fresh graduates are also welcome.
-has strong problem solving skills, multi-tasking ability, and customer oriented attitude.

If you are interested in this position please do not hesitate to upload your professional English CV through our website.

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