Találd meg álmaid állását egy kattintásra!

Ez az állas inaktív
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Italian speaker IT Service Desk Agent

HSA Kft.

Hozzáadva: 2018.11.23.
Hirdetés azonosító: 1957040
 
 

Our partner is looking for candidates for the following position:

 

Italian speaker IT Service Desk Agent

 

Key Tasks and Responsibilities:

  • To provide 1st line service desk support to external customers via phone, email or chat
  • Make effective use of procedural, informational, and technical documentation
  • To be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve their hardware or software incidents
  • Ensure that all customer contacts are handled in a timely and effective manner within the SLA

Skills and attributes required:

  • Excellent communication skills (both written and oral) in English and Italian
  • Excellent customer service skills, problem solving skills
  • Good knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers
  • Experience with using and troubleshooting MS Office package
  • Ability to apply creativity to resolving requests
  • Good attention to detail
  • Ability to work in team
  • Willing to work in shifts

Languages:

  • Fluent in English and Italian

Location:

  • Debrecen

If you have any questions about the position please call +36 52 617 891.

Helyek Debrecen
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Aktiválás időpontja 2018.11.23.
Iratkozzon fel állásértesítőre
Hasonló állások
IT Service Desk Agent

Randstad Hungary Kft.

As a partner of Aegon Global Technology we are ...
Budapest


Italian Speaking Service Desk Agent

HAYS Hungary Kft.

Your Italian language knowledge is ready for ne...
Budapest


Senior Service Desk Agent - Italian speaking

HAYS Hungary Kft.

Your new company Our partner is a highly innova...
Budapest