www.cvonline.hu

Italian speaker IT Service Desk Agent

HSA Kft.

Hozzáadva: 2018.08.14.
Hirdetés azonosító: 1957040
 
 

Our partner is looking for candidates for the following position:

 

Italian speaker IT Service Desk Agent

 

Key Tasks and Responsibilities:

  • To provide 1st line service desk support to external customers via phone, email or chat
  • Make effective use of procedural, informational, and technical documentation
  • To be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve their hardware or software incidents
  • Ensure that all customer contacts are handled in a timely and effective manner within the SLA

Skills and attributes required:

  • Excellent communication skills (both written and oral) in English and Italian
  • Excellent customer service skills, problem solving skills
  • Good knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers
  • Experience with using and troubleshooting MS Office package
  • Ability to apply creativity to resolving requests
  • Good attention to detail
  • Ability to work in team
  • Willing to work in shifts

Languages:

  • Fluent in English and Italian

Location:

  • Debrecen

If you have any questions about the position please call +36 52 617 891.

Helyek Debrecen
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Aktiválás időpontja 2018.08.09.
Iratkozzon fel állásértesítőre
Hasonló állások
Swedish - English IT Service Desk Agent

Transcom Hungary Kft.

“The best thing about Transcom is the career an...
Budapest, Pest


Spanish - English speaking IT Service Desk Agent

Transcom Hungary Kft.

“The best thing about Transcom is the career an...
Budapest, Pest


German speaking IT Service Desk Back office agent

Transcom Hungary Kft.

“The best thing about Transcom is the career an...
Budapest, Pest