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www.cvonline.hu

IT Service Desk Operative


  • Company_icon Randstad Hungary Kft.
  • Location_icon Budapest
  • Mentés
  • Az álláshirdetés 10 napja lett aktiválva
Our partner is a world leader in industrial packaging products and services.

If you have confident level of IT support skills, this is your place.
- providing first and second level support to end-users
- troubleshooting, documenting issues within scope of knowledge
- performing Help Desk and/or PC life cycle management activities
- developing and implementing technical service restorations
- receives inbound Help Desk calls and captures accurate information from users
- maintain ownership of assigned tickets through follow-up
- resolve outstanding tickets
- maintaining liaison with other departments and services to keep abreast of policy and procedural changes
- participate in projects

Elvárás

- fluency in English and intermediate in one of the following languages: German/French/Italian/Spanish/Dutch/Russian
- customer oriented troubleshooting skills
- experience in configuration, maintenance and troubleshooting IT system & application problems
- understanding of IT best practices, concepts and administration, ITIL certification
- experience with Infor ERP LN, Lotus, MS NAV or RES is a plus
- MS Windows operating systems
- MS Office suite of products, Active Directory

Amit nyújtunk

- global, multicultural environment
- competitive salary and benefits
- great degree of independence
- flexible and informal work culture

Helyek Budapest
Kategória IT / Informatika
Elektronika / Telekommunikáció > Helpdesk
Aktiválás időpontja 2019.01.10.
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