Our partner is one of the biggest multinational companies.
Pannon-Work Ltd. is looking for an
IT Operations Global Connectivity Leader
for its client, located in Veresegyház, Hungary.
•Part of the global application and communications support
•Coordinate communications and connectivity support and programs global remote field engineer resources, business users and leadership
•Drive the support teams
•Functional end user support (hardware, pc's, wireless devices, PDA's, aircards, etc.)
•Monitor open issues and drive to expedient closure; prioritize issues for business criticality and use existing metrics for monitoring issues, and develop others as needed
•Manage budget and planning
•Coordinate communications with end users and leadership
•Partner with Finance to prepare financial reports and analysis on spending vs. plans for regions/segments and by category, cost savings options
•Work with Finance team to liquidate wireless costs, PC charges, and other variable charges
•Work closely with the operations to determine project forecasting, hardware inventory management and conference support as needed.
•Coordinate techstations, connectivity and support resources for regional conferences and meetings as needed.
•Identify and analyze the most critical areas of user issues and develop quality/LEAN projects to facilitate continuous improvement and resolve user issues
•Vendor management: Maintain SOW's (Statement of Work), negotiate service rates/plans, manage accounts
•R&D: Lead research, conducting testing, improving system performance and productivity
•Bachelor’s Degree in Engineering or Information Science, or related field
•Fluent English speaking and writing
•Minimum 4 years background in IT support, telecom/communications industry
•Extensive telecommunication industry experience
•Strong exposure and background in hardware such as wireless devices, PDA's, PC's/laptops, satellite systems, PBX, video conferencing, sourcing, vendor management
•Full understanding of the hardware & software change management processes incorporating multiple releases and global business teams
•Ability to formulate clear and concise objectives and project plans
•Modern work environment
•Company buses from several meeting points in Budapest
•Invaluable experience within a leading multinational company
Place of work: Veresegyház, Hungary
If you would like to apply for this exciting and challenging opportunity please send your English resume to E-mail cím megjelenítése, referring to the “IT Operations Global Connectivity Leader” position. If you have any further questions, please feel free to contact us on our telephone number: 00361-279-0624