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IFS - HC Operations - Generalist/HR Assistant - 12 Month Fixed Term Co - London

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IFS - HC Operations - Generalist/HR Assistant - 12 Month Fixed Term Contract/Secondment - LondonReference OPS04724Location LondonService Operations (Internal Firm Services)Specialism Human ResourcesIndustry Who we're looking for
PwC currently has opportunities for HR Assistants to join our Human Capital (HC) Operations team, based in London. The roles sit within our HC support function - a central team of HR / HC professionals providing generalist support to the HC Operations team across our five lines of service (Assurance, Tax, Deals, Consulting and Internal Firm Services).
The HC Operations - Generalist role is to provide support to the HC Operations team in dealing with typical recruit to retire and other cyclical activity.
PwC operates a shared services model for HC which means the role will require significant liaison with other groups in HC to facilitate appropriate (specialist) support to clients. You will also be expected to embed best practice and recommend process improvements to the HC Operations Advisor/Manager and/or Team Lead, as appropriate.
This role is available either as a 12 month secondment / fixed term contract or as a permanent opportunity. Please make clear on your application if you have a preference.
About the role
The HC Operations - Generalist is responsible for accurate data entry, processing and report generation, as well as the interpretation of HC policies and processes.
Our HC Operations - Generalist will be required to have a good knowledge of the firm's HC policies and where required escalate issues to the HC Operations Advisor, Manager and/or Team Lead, as appropriate. They are responsible for ensuring that all data is accurate and up to date and suggesting improvements to processes, communication and efficiency.
Key activities and processes typically include:
• Timely and accurate operational processing and recording of all employee movements for HC Operations.
• Provide basic HC policy and process interpretation on recruit to retire and cyclical activity to individuals and people managers.
• Responsible for accurate data entry, processing and report generation.
• Referral of staff to self service tools and HC Direct.
• Ownership of tasks and proactive communication of issues to team members.
• Suggest improvements to processing and efficiency.
• Understanding of the HC Operations.
• Confident and appropriate communication with individuals, people managers, resourcing/operations and other HC colleagues.
• Assisting with exit interviews for employees.
• Previous experience in an HR generalist role would be ideal and experience in professional services or a large corporate environment would be an advantage.
• Pragmatic, diplomatic, sound written skills and a good team player.
• Portray a professional, customer oriented image of HC Operations.
• Communicate and interact effectively with customers while displaying empathy and courtesy.
• Strong interpersonal and consulting skills.
• Ability and confidence to deal with employees at all levels.
• Flexibility and adaptability in both attitude and approach.
• Can plan, prioritise and manage multiple tasks to deadline.
• Ability to manage varying volumes of work and support multiple ongoing cases.
• Strong attention to detail.
• Strong Excel skills.
• Cultivate trust with customers, team members and others within the wider HC function.
• Take responsibility for developing own knowledge and future career progression within the HC function.
• Willingness to take on extra responsibility and go the extra mile.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional'.
The PwC Professional focuses on five core attributes; whole leadership, business acumen, technical capabilities, global acumen and relationships. We use this framework to recruit, develop and assess our people, at all grades and all areas of our business, because we expect all of our people to be leaders.

Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business. Link megjelenítése" width="0" height="0" />
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