Spanish speaking Service Desk Agent

                                  We are looking for a

Spanish Speaking Service Desk Agent

for our multinational IT outsourcing partner

In this role you will:

• Handle end user calls and web queries in Spanish and English languages
• Act as the first point of contact for the customer
• Precise administration
• Act as primary contact between customer and resolving group
• Keep the user informed, own and follow up ongoing cases

They have the following requirements:

• have excellent written and verbal communication skills in Spanish and English languages
• have experience in Customer Service – experience gained in IT Help Desk is an advantage 
• have High School degree
• have desire to learn, training will also provide the necessary technical knowledge
• are open to work in shifts
• are flexible, open-minded personality with a "can do" attitude

Company provides the following environment & benefits to you:

• Training and continuous learning and certification opportunities
• Multilingual environment, native colleagues
• Easy to access location and modern office building
• cafeteria benefits; free sport allowance, All You Can Move SportPass, medical benefits
• Reimbursable language courses
• High value awards and recognitions, annual bonus for top performers, and annual salary review

Place of work: Budapest

If you are interested in this opportunity, please send your CV in English with the name of the position to "Jelentkezem" button.

If this job does not meet your ideas, please still send your resume. We can certainly help you with other positions.