Technical Incident Manager

• handling critical and high incidents
• coordinating technical an management calls
• technical steering of incidents, and supporting MoD Service during a critical/major incidents
• constructing, updating the Structuring List
• initiate Change Management if needed
• preparing Root Cause Analysis for Problem Management

Elvárások / Requirements

• English and German language skills are fit for negotiation
• a LIM needs to have good problem solving skills and excellent communication abilities
• team player