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Customer Service Representative French & English

Customer Service Representative (English and French or Italian)




Here is a glimpse of what you’ll do:


  • Responsible for perfect customer service within the company process to ensure customer satisfaction
  • Liaison between the customer and other departments (Sales, Production, Logistics) within the company
  • Act as the first point of contact for customers by dealing with questions related to daily business
  • Answering product and order related inquiries, informing customers about product, delivery times, technical matters
  • Performing administrative tasks: order entry in Oracle, support of weekly reporting & analysis
  • Participation at relevant shows




  • Planned and structured approach
  • Team player/collaborative
  • Cross functional thinking
  • Ability to lead problem solving and continuous improvement teams
  • Team oriented with assertiveness ability
  • Good written and verbal communication skills to interact with peers and customers in a positive, cooperative way and maintain


We will like you if you have:


  • You’re fluent in English and French and/or Italian (preferably French)
  • You’re familiar with MS Office programs (Outlook, Word, Excel and PowerPoint)
  • You’re an extraverted, initiative, collaborative person who is able to prioritize and complete tasks in a timely manner
  • You have outstanding relationship building skills and commercial flair
  • You’re administratively accurate and efficient
  • Commercial background is an advantage