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2nd Level Supporter in the Field of Messaging - Trainee

  • Reading the description of the problem carefully and forwarding it to the appropriate resolver team
  • Monitoring the server environment and do very basic troubleshooting based on our documentation
  • Working on the enduser tickets, keeping SLAs
  • Starting escalation procedure in case of CBI high or Critical issues
  • Improving the knowledge base
  • Cooperation with other resolver teams

Elvárások / Requirements

  • German language knowledge
  • Basic English language knowledge
  • Willingness to study the necessary IT vocabulary
  • Ongoing university studies
  • A minimum of 20-25 hours of worktime every week

 

Advantage:

  • Interested in IT solutions

 

Personality:

  • Self-motivated, keeps the rules and standards
  • Willingness to learn IT technologies
  • Not afraid to ask
  • Reliable
  • Team player

2nd Level Supporter in the Field of Messaging - Trainee

Budapest
Bács-Kiskun
Baranya
Békés
Borsod-Abaúj-Zemplén
Csongrád
Hajdú-Bihar
Heves
Jász-Nagykun-Szolnok
Komárom-Esztergom
Nógrád megye
Pest
Győr-Moson-Sopron
Szabolcs-Szatmár-Bereg
Fejér
Somogy
Tolna
Vas
Veszprém
Zala
Teljes munkaidő

Létrehozás dátuma: 03.12.2021

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