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www.cvonline.hu
Helpdesk Analyst (Spanish-English) 
Bluebird International ZRt.
Frissítve : 2017.09.21.
Jelentkezési határidő: 2017.10.19.
Hirdetés azonosító: 1138495
lejárt
IT SERVICES FEJLÉC

For our multinational partner we are looking for helpdesk analyst!

  • Provide first line technical support to clients
  • Diagnosis and resolution of client problems, which may range from very straightforward problems through to more complicated issues
  • Answers calls within stated time guidelines
  • Analyses and interprets client inquiries to ascertain and solve issue
  • Provides accurate and creative solutions to client problems meeting all pre defined quality measurements
  • Provides information, advice or instruction in response to client inquiries
  • Provides a high degree of client satisfaction in all work undertaken
  • Receives and records client inquiries and processes paperwork/systems relevant to client queries
  • Liaises internally to enable client queries to be answered and problems solved
  • High level foreign language knowledge
  • Good communication skills
  • Kategória
    IT / Informatika
    Régió
    Budapest
     
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