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Head of Team (with German knowledge - Customer Service field) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2018.11.18.
Hirdetés azonosító: 1712307

As the leader of the team, its future growth and the development of your colleagues are in your hands. It’s up to you, how the future looks like.


  • Plan and control yearly Budget of the Team
  • Support strategic and operative goals of the organization
  • Ensure the effective resource allocation in terms of knowledge, costs, time and individual needs
  • Lead and coordinate the daily work of the team; delegate, control and supervise ongoing tasks, deadlines and projects
  • Sets performance goals and evaluates to what extent they are achieved.
  • Supports the individual development of the group members
  • Ensure the well-being of the group: facilitates effective team work
  • Proactively develops and implements measures to improve the services delivered by the team.
  • Makes proposals for salary increase, bonus / reward payments and dismissal.
  • Reporting to the local and German management
  • Leadership skills: At least 3 years of working experience in managing teams and/or professional managerial role
  • Familiar with and able to work in a professional international environment.
  • IT knowledge
  • Knowledge and understanding of ITILv3 processes
  • Fluent German and English language skills
  • Understanding of financial figures
  • Strong customer orientation
  • Solution and result focus
  • Flexibility, proactivity and agility


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