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Head of Service Management

Our partner is looking for

Head of Service Management

Cvonline.hu partner
Régió: Anglia
 
Hozzáadva: 2019.08.30.
Jelentkezési határidő: 2019.09.25.
  • Managing key relationships across Technology and the business to deliver a service centric culture.
  • Operational responsibility for Major Incident Management, Problem Management, Release Management, Change Management, Service Desk Management, Knowledge Management & Training and Service Relationship Management (and their governance thereof)
  • Provide strategic leadership in the optimisation and execution of the Service Management function, and across the integrated supply chain supporting strategic business objectives.
  • Responsible for the oversight of all corresponding processes and governance executed by the function, ensuring that they are delivered in line with business need, minimum standards and supplier obligations.
  • To build, develop and lead the Service Management teams including succession planning and coaching. Lead and consistently exhibit the DLG values and behaviours required for a senior manager.
  • You'll provide leadership that focuses teams on improving service stability and performance.
  • You thrive working in an inclusive, collaborative manager, always striving to encourage and develop your team!
  • Oversight and Senior Escalation for Major Incident Management, ensuring effective delivery and of the processes and controls to minimise disruption to DLG businesses and customers.
  • Come join us and you'll find yourself in the middle of one of the most on-the-go teams in the business, with autonomy and exposure to industry leaders on huge household brand names. We are always encouraging internal development and you'll have access to loads of learning opportunities, events and conferences to build your industry knowledge.


Töltsd fel az önéletrajzod és nyerj
Dorko utalványt, vagy egy 350 000 Ft értékű elektromos rollert!


Helyek Anglia
Kategória Szervezés / Menedzsment / Cégvezetés
Aktiválás időpontja 2019.08.30.
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