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German Speaking Service Desk Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2016.09.28.
Jelentkezési határidő: 2016.10.11.
Hirdetés azonosító: 1065615


German Speaking Service Desk Analyst

Your new company

German speaking Service Desk Agent position is open at our multinational client who is a worldwide known prestigious company in Budapest. This is an excellent opportunity for candidates who enjoy communicating and helping people while they get excellent trainings and career opportunities.

Your new role

As A Service Desk Agent you will be responsible for providing first level IT advice and excellent support to customers. You will act as the first point of contact for end users using e-mail and phone and personal communication. You will analyse requests and problems and develop solutions. Besides the customer communication you will have administration tasks and you may have to participate on site visits and customer meetings.

What you'll need to succeed

The ideal candidate for the Service Desk Agent role is:
  • Fluent in English and German languages (will be tested)
  • Has at least 1 year experience as a 1st Level Agent
  • Able to work under pressure and work in a team by supporting its members
  • Able to work in shifts and have good communication skills
  • Customer focused with a positive attitude
  • SSC background is an advantage but fresh graduates are also welcome

What you'll get in return

You will be a part of a successful and motivating team and you will get a competitive salary with good benefits.

What you need to do now

 If this possibility raised your interest please apply here with your English CV.

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