Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt

German Speaking IT Helpdesk Team Leader

  • A hirdetés 1339 napja lejárt

For our multinational partner we are looking for a
German Speaking IT Helpdesk Team Leader



  • Ensure the most effective utilization of resources, planning, scheduling and monitoring the work of the team.
  • Undertake more complex tasks within the team and provide technical support/ advice to others.
  • Ensure that all out of line operational issues are escalated in accordance with company technical escalation process.
  • Monitor adherence to technical and quality standards for own area and ensure full compliance with established procedures.
  • Review and report on the performance of the team, identifying resource requirements where appropriate.
  • Communicate relevant information to the team.
  • Identify and act on opportunities to improve existing processes and work methods, implementing changes as appropriate.
  • Liaise with key customers, account managers and colleagues, providing technical guidance and advice in support of a customer issue.
  • Manage individual performance of the team members, provide continuous feedback on performance.
  • Identify development opportunities for team members, set up training/development programs and goals.


  • At least high school graduation with a relevant technical qualification
  • At least 1 year experience in leading a helpdesk team
  • Fluency in English and German
  • Strong people management and communication skills
  • Result-oriented personality

What we offer:

  • Competitive salary and other benefits
  • Continuous trainings and improvement possibilities
  • Multinational environment
Helyek Budapest
Kategória IT / Informatika
Minimális tapasztalat 3 és 5 év között
Munkaidő tipusa Teljes munkaidő
Aktiválás időpontja 2014.07.13.
Egyéb hasonló állások Önnek
Materials Planning and Execution Specialist - Near Tatabánya

T-HR Kft.

Feladatkör:Tasks and responsibilities: Finished...
Komárom-Esztergom, Tatabánya

Spanish Speaking Customer Service Representative

Exact Solutions Kft.

Our leading partner in business and technology ...

Senior RtR Accountant

Exact Solutions Kft.

Our American headquartered multinational partne...