German Speaking Customer Care SpecialistHAYS Hungary Kft.
Jelentkezési határidő: 2019.12.07.
Our partner is a worldwide known, multinational company, with youthful and dynamic teams, who is operating in the field of Tourism, located in the City Centre of Budapest. They support their international customers and clients in several countries and now looking for a German Speaking Customer Care Specialist.
As a Customer Care Specialist your main tasks will be the following:
- Provide support to the assigned customers as a first point of contact by e-mail and phone with regard to accommodation booking
- Take ownership of resolving customer queries in a timely manner
- Meet individual and team goals (KPIs)
- Continuously identify work process improvements and discuss them with the Managers
To be considered as an ideal candidate, you are required to have:
- Advanced German AND English language knowledge
- Willingness to work in rotating shifts
- Customer oriented personality
- Excellent communication and interpersonal skills
- Customer service experience is an advantage
Why is it a good opportunity for you:
Beside their modern, international environment, they offer competitive salaries, opportunity for personal and professional development, free yoga classes and friendly, supportive colleagues in the department.
What you need to do now:
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to E-mail cím megjelenítése. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.