German Speaking Service Desk Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2018.03.13.
Jelentkezési határidő: 2018.03.19.
Hirdetés azonosító: 937971


German Speaking Service Desk Analyst
German Speaker IT Helpdesk Agent position is open at our client who is a prestigious multinational company operating a shared service centre in Budapest.

The responsibilities of the IT Helpdesk Agent are the following:

• Provide centralised first level IT advice and support to customers
• Be a single point of contact for end users support using all contact mediums(e-mail, phone)
• Undertake ad-hoc projects as agreed with the Management team on behalf of the Service Support Centre that may involve site visits, customer meetings or vendor management.
• Completion of administrative tasks.
• Take ownership of and progress incidents/requests to resolution/completion.
• Be able to work under pressure, to work in a team and to support team members
• Be able to work in different shifts

To be considered as an ideal candidate you are required to have good communication skills, fluent knowledge of English along with fluent German language, positive, enthusiastic and supportive attitude, and also good knowledge of IT platforms and applications.

If you are interested in this job opportunity then do not hesitate to apply with your English CV via our website or forward an up-to-date copy of your CV to E-mail cím megjelenítése.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

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