German and French speaking Service Desk Agent
Pozíció leírása / Job description
Are we looking for you? Feladatok: - Handle incoming phone calls and e-mails Elvárások: - Native or fluent German knowledge Amit kínálunk: - Competitive benefits
Absolutely yes, if:
- You speak German fluently, French and English on a conversational level
- Freshgraduates are also welcome!
- Experience in IT related customer support is advantageous
Our client is a US-based, leading provider of customer software development, integration and maintenance services. We are looking for new members for their customer service department with great possibilities.
- Accepts and starts to process, solve or forward SW/HW and telephony problems
- Troubleshoot and resolve IT problems
- Accepts and supports SW and HW orders
- Analyses requests and problems and develops solution suggestions
- Conversational level of English AND French
- Experience in desktop support helpdesk or other experience in IT support is advantageous
- Strong problem solving skills
- Good communications and customer handling skills
- International team
- Long term, safe job
- Multicultural working environment
Are we looking for you?
- Handle incoming phone calls and e-mails
- Native or fluent German knowledge
- Competitive benefits
Elvárások / Requirements
Amit kínálunk / Offer
Randstad Hungary Kft.
Lövőház utca 39.
Tel: +36 1 411 2090