GDS Flight ticket coordinator

GDS Flight ticket coordinator

Régió: Budapest, Pest

Hozzáadva: 2018.08.07.
Jelentkezési határidő: 2018.08.24.

What You’ll Be Doing

  • Help our customer to solve their flight issues via Global Distribution System (GDS)
  • Minimum 1 year experience working in Amadeus /Sabre – GDS system
  • Become an expert and provide an outstanding experience to our customers
  • Assess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via e-mail
  • Administratively process the customer experience cases via different computer applications

What we would like to see on your CV

  • Fluent language skills in English
  • Experience in InBound call handling
  • Exceptional writing and speaking abilities to provide clear and empathetic customer support through e-mail
  • Must demonstrate strong communication and interpersonal skills
  • Requires basic software knowledge
  • Must be able to efficiently manage multiple projects and tasks at the same time
  • Secondary school is requires

Competencies Valued

  • Any other language knowledge is a huge plus (German, French, Italian, Portugese)
  • Displays passion for and responsibility to the customer
  • A strong drive to complete tasks
  • Displays personal and corporate integrity

What’s In It For You

  • Work experience in international company and multilingual team
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • We believe the health and happiness of our people is central to our success as a business – to achieve this we offer free fruit days and office massage.
  • Internal training and career opportunities
  • Wide range of financial and in-kind benefits
  • Flexible work environment and working schedule
  • Casual dress code
Kategória Asszisztencia / Adminisztráció, Adminisztrációs asszisztens, Szervező, Ügyintéző, Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás, Telefonos ügyfélszolgálat, Ügyfélszolgálati munkatárs
Régió Budapest
Minimális tapasztalat 1 év
Szükséges iskolai végzettség Középiskola
Vezetői engedély -
Munkaidő Teljes munkaidő, Részmunkaidő
Iratkozzon fel állásértesítőre
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