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French/Spanish/German/Russian Speaker Customer Support Specialist

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.07.30.
Jelentkezési határidő: 2014.11.04.
Hirdetés azonosító: 839994


French/Spanish/German/Russian Speaker Customer Support Specialist
French/Spanish/German/Russian Speaker Customer Support Specialist

Would you like to become part of the growing team of a dynamic multinational company in Budapest? Our client operating int he hotel industry is looking French/Spanish/German/Russian and English speaker colleagues to their Budapest Office to support their customers.

Your daily tasks would be:

- Provide world class service via phone and e-mail to customers before, during and after their travels
- Help with reservations, giving information
- Resolve the appearing problems
- Manage customer claims
- Running the database of the customers and clients
- Provide training and mentoring to other members of the organization as requested
- Work closely with the colleagues in order to achieve highest customer satisfaction

In order to fulfil the position you are required to have:

- Some previous experience in a Customer Service / Front Desk/ Hotel Industry –related role or University/ College Degree in Tourism/Hotel Management
-Fluent knowledge in English plus French OR Spanish OR German OR Russian language
-Customer-oriented attitude
- Excellent written and oral communicational skills
- Confident user of computer (Microsoft Office)
- Attention to details
- Able to work independently

In return our client offers a motivating, pleasant and youthful environment and competitive compensation package. If you are interested in the French/Spanish/German/Russian Speaker Customer Support Specialist position please do not hesitate to upload your English CV through our website.
Munkavégzés helye: Budapest

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