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French Speaker - Customer Care Supporter

HSA Kft.

Hozzáadva: 2018.08.14.
Hirdetés azonosító: 1639043
 
 

Our partner is looking for candidates for the following position

 

French Speaker - Customer Care Supporter

 

Key Tasks and Responsibilities:

  • To provide 1st line technical support to external candidates via phone, chat and email
  • Make effective use of procedural, informational, and technical documentation
  • To be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve their software and hardware incidents
  • Ensure that all customer contacts are handled in a timely and effective manner within the SLA

Skills and attributes required:

  • Excellent communication skills (both written and oral) in English and French languages
  • Excellent customer service skills, problem-solving skills
  • Good knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers.
  • Basic technical understanding of GPS and GSM networks.
  • Experience with using and troubleshooting MS Office package
  • Good attention to detail
  • Ability to work in a team
  • Willing to work in shifts

Languages:

  • Fluent in English and French

Location:

  • Debrecen

If you have any questions about the position please call +36 52 617 891.

Helyek Magyarország
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Aktiválás időpontja 2018.07.30.
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