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Service Delivery Manager

  • Responsibility for the complete service chain of customer application
  • Being a single point of contact towards Service Delivery Manager and/or customer
  • Ensure performance and quality of the operation
  • Measuring and reporting operational SLAs
  • Coordinating the daily business
  • Handling of escalations

Elvárások / Requirements

  • German and English language knowledge
  • Proactive problem solving ability
  • At least 1 year of Operation Manager experience
  • Experience in optimizing operational processes
  • Team-management experience

Advantages:

  • Service Delivery Manager experience
  • ITIL Foundation certificate, and/or equivalent work experience
  • English language knowledge
  • Project management experience

Service Delivery Manager

Budapest
Bács-Kiskun
Baranya
Békés
Borsod-Abaúj-Zemplén
Csongrád
Hajdú-Bihar
Heves
Jász-Nagykun-Szolnok
Komárom-Esztergom
Nógrád megye
Pest
Győr-Moson-Sopron
Szabolcs-Szatmár-Bereg
Fejér
Somogy
Tolna
Vas
Veszprém
Zala
Full time

Published on 12.10.2021

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