Polish speaking Customer Support Analyst

• Working on the Customer Service support, answering calls and emails in order to resolve customers' IT issues and queries.
• Document internal procedures, assist with onboarding of new users
• Work together with colleagues to share information, collaborate on problem solving and identify major service issues.

Elvárások / Requirements

• Fluent or native English, and Polish language knowledge
• Excellent communication skills, both written and verbal
• Self-motivated and able to work under minimal supervision, proactivity
• Good problem solving skills
• Customer orientated personality.
• Strong MS Office skills
• Willing to work in shifts

Amit nyújtunk / Benefits

• Professional development opportunities
• Outstanding salary and benefit package (All you can move card, phone, etc...)
• A company with a stable background
• Language learning opportunities
• A good working atmosphere