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O365 Platform Management Specialist

O365 Platform Management Specialist


  • Set standards and ensure distribution and updates of Microsoft end-user tools and features,
  • Handle requests, incidents, changes, and problem processes for the platform (4th level support / escalation point),
  • Automate tasks and solutions in Office 365 by using e.g. PowerShell,
  • Handle Microsoft licensing in cooperation with commercial team and suppliers,
  • Collaborate closely with Microsoft and other suppliers; ensure good dialogue and exchange knowledge about business needs and product development,
  • Understand changes in the Microsoft platforms and manage these changes in Hydro,
  • Manage integration between Office 365 and other infrastructure applications and IT services in Hydro,
  • Proactively evaluate, test and verify new tools and features based on business relevance. Handle testing regime of customizations, updates and integrations,
  • Document and maintain solution architecture,
  • Collaborate closely with the business and IT organization in Hydro,
  • Ensure that solution architecture and security for Office 365 comply with Hydro IS governance and enterprise architecture,
  • Set standards for and follow up local/shared on-premise Microsoft technologies. 



  • Minimum BA degree on University level (Information Technologies), preferably Master’s degree,
  • Minimum 5 years of experience with Microsoft cloud technologies, at least 3 years’ experience with Office 365,
  • Relevant Microsoft Office 365 certificates,
  • In-depth knowledge of all applications in the Office 365 platform is required,
  • Knowledge & experience of ServiceNow is also preferred,
  • Experience in: Exchange administration, Powershell scripting, Office 365 tenant administration,
  • Experience with vendor management of Microsoft,
  • Knowledge of and experience with IT change management processes and methodology (ITIL),
  • Fluency in English (in written and oral).

O365 Platform Management Specialist

Full time
5 - 10 years of experience

Published on 27.02.2020