Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
To learn more, visit us at www.sykes.com.
We are looking for the following professional
to join our Budapest Call Center:
HUNGARIAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.
- Answering incoming phone calls and e-mails
- Providing support
- Follow-up of cases
- Preparing reports and being responsible for administrative tasks
- Previous experience in customer service
- Good knowledge of electronics
- Fluent HUNGARIAN language knowledge
- Conversational ENGLISH language knowledge
- Advanced level knowledge of MS Office applications
- Flexible, open to work in shifts
- Good communication skills
- Excellent problem solving skills
- Experience in administration
- Good organizational skills
We offer you:
- Fringe benefit system
- Friendly, multicultural work environment
- Help to arrange work related documents
- Paid training
- Production bonus based on your productivity
- Career opportunity
- Office located in the city center
- In-House doctor
- Casual dress code
- Various company and team builing activities, events, parties
If you want to join a team of committed professionals please send your CV to the e-mail address below.