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French speaking Customer Support Analyst

  • Answering support queries via tools, phone and email, keeping daily contact with users calling from all over Europe
  • Resolving IT issues of our partners which can occur during the course of office work
  • Documentation and logging of calls on the ticketing tool
  • Delegation of problems which cannot be resolved on first level to the competent teams
  • Maintaining and improving customer satisfaction level

Elvárások / Requirements

  • Fluent or native English, and French language knowledge
  • Excellent communication skills, both written and verbal
  • Self-motivated and able to work under minimal supervision, proactivity
  • Good problem solving skills
  • Customer orientated personality.
  • Strong MS Office skills

Amit nyújtunk / Benefits

  • Professional development opportunities
  • Outstanding salary and benefit package (All you can move card, phone, etc...)
  • A company with a stable background
  • Language learning opportunities
  • Good working atmosphere

French speaking Customer Support Analyst

Full time

Published on 19.02.2021