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Pozíció leírása / Job description

Are you looking for a challenging opportunity in a multinational environment? We are looking for a Customer Service Manager with extensive customer service background and people management experience.

-to lead a team of customer support

-good understanding of the relevant processes and business requirements

-drive process optimization and improvements 

-people management task for the team members

-perform a high standard of customer relationship management


Elvárások / Requirements

- Academic degree

-8+ years of customer service experience 

-5+ years of leadership experience in a multinational, SSC environment

-high level of English language knowledge

-open for new ideas and constantly looking for improvements

-ability to lead people 

-good problem solving skills



Amit nyújtunk / Benefits

-to lead a team of customer support

-good understanding of the relevant processes and business requirements

-drive process optimization and improvements 

-people management task for the team members

-perform a high standard of customer relationship management



Randstad Hungária Kft. logó

Customer Service Manager

Budapest
Full time

Published on 15.01.2021