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We are looking for a new employees for the purposes of american owned essential oil company in the following position:

CONTACT CENTER REPRESENTATIVE (German)

Job Qualifications

  • Excellent communication skills
  • Organized and detail oriented
  • Ability to follow instructions, policies, and procedures
  • Works well with others
  • Proactive while assisting others
  • Ability to read, write, record, receive, and send communications effectively and professionally
  • Passionate about good customer service
  • Previous customer service experience, preferred
  • Desire to move up and grow with doTERRA, preferred
  • Ability to apply empathy in difficult situations

Language Requirement: at least advanced English and fluent/native German

Job Responsibilities

  • Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
  • Respond promptly with correct grammar and punctuation in verbal and written communications
  • Use resources to answer questions and resolve concerns promptly and courteously
  • Follow-up on customer service issues
  • Capture customer feedback
  • Identify and track/code contact types
  • Attend necessary trainings
  • Upsell and inform customers about promotions and products
  • Help with special projects as needed
  • Adhere to schedule and meet other department performance standards
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions
  • This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time
  • Ability to work under pressure, including during peak season

Job Description:

  • Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.

Context/Scope:

  • doTERRA is the world s largest essential oil company with an annual revenue of over $2bn. Our Budapest based office plays a critical role in supporting our customers throughout Europe.

Working hours:

  • 9 am to 6 pm full time
  • 9 am to 1:30 or 1:30 pm to 6 pm part time

Location:

  • Budapest, Hungary

Apply
To apply for this position please send your CV to email along with your preferred salary, possible start date, and what position you are applying for.

work4you Munkaerő-Közvetítő Iroda
 
 
 
 
Work4you logo
Indítsd be a karriered!
Egy jelentkezés - rengeteg lehetőség!
 
 
 
 

We are looking for a new employees for the purposes of american owned essential oil company in the following position:

CONTACT CENTER REPRESENTATIVE (German)

Job Qualifications

  • Excellent communication skills
  • Organized and detail oriented
  • Ability to follow instructions, policies, and procedures
  • Works well with others
  • Proactive while assisting others
  • Ability to read, write, record, receive, and send communications effectively and professionally
  • Passionate about good customer service
  • Previous customer service experience, preferred
  • Desire to move up and grow with doTERRA, preferred
  • Ability to apply empathy in difficult situations

Language Requirement: at least advanced English and fluent/native German

Job Responsibilities

  • Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
  • Respond promptly with correct grammar and punctuation in verbal and written communications
  • Use resources to answer questions and resolve concerns promptly and courteously
  • Follow-up on customer service issues
  • Capture customer feedback
  • Identify and track/code contact types
  • Attend necessary trainings
  • Upsell and inform customers about promotions and products
  • Help with special projects as needed
  • Adhere to schedule and meet other department performance standards
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions
  • This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time
  • Ability to work under pressure, including during peak season

Job Description:

  • Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.

Context/Scope:

  • doTERRA is the world s largest essential oil company with an annual revenue of over $2bn. Our Budapest based office plays a critical role in supporting our customers throughout Europe.

Working hours:

  • 9 am to 6 pm full time
  • 9 am to 1:30 or 1:30 pm to 6 pm part time

Location:

  • Budapest, Hungary

Apply
To apply for this position please send your CV to email along with your preferred salary, possible start date, and what position you are applying for.

 
work4you Munkaerő-Közvetítő Iroda
 
 
 
 

CONTACT CENTER REPRESENTATIVE (German)

Budapest
Pest
Full time
no work experience required
Secondary school

Published on 12.07.2020