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CONTACT CENTER REPRESENTATIVE (Estonian)
We are looking for a new employees for the purposes of american owned essential oil company in the following position:
CONTACT CENTER REPRESENTATIVE (Estonian)
Job Qualifications
- Excellent communication skills
- Organized and detail oriented
- Ability to follow instructions, policies, and procedures
- Works well with others
- Proactive while assisting others
- Ability to read, write, record, receive, and send communications effectively and professionally
- Passionate about good customer service
- Previous customer service experience, preferred
- Desire to move up and grow with doTERRA, preferred
- Ability to apply empathy in difficult situations
Language Requirement: at least advanced English and fluent/native Estonian
Job Responsibilities
- Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
- Respond promptly with correct grammar and punctuation in verbal and written communications
- Use resources to answer questions and resolve concerns promptly and courteously
- Follow-up on customer service issues
- Capture customer feedback
- Identify and track/code contact types
- Attend necessary trainings
- Upsell and inform customers about promotions and products
- Help with special projects as needed
- Adhere to schedule and meet other department performance standards
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions
- This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time
- Ability to work under pressure, including during peak season
Job Description:
- Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.
Context/Scope:
- doTERRA is the world s largest essential oil company with an annual revenue of over $2bn. Our Budapest based office plays a critical role in supporting our customers throughout Europe.
Working hours:
- 9 am to 6 pm full time
- 9 am to 1:30 or 1:30 pm to 6 pm part time
Location:
- Budapest, Hungary
Apply
To apply for this position please send your CV to email along with your preferred salary, possible start date, and what position you are applying for.
Egy jelentkezés - rengeteg lehetőség!
CONTACT CENTER REPRESENTATIVE (Estonian)
We are looking for a new employees for the purposes of american owned essential oil company in the following position:
CONTACT CENTER REPRESENTATIVE (Estonian)
Job Qualifications
- Excellent communication skills
- Organized and detail oriented
- Ability to follow instructions, policies, and procedures
- Works well with others
- Proactive while assisting others
- Ability to read, write, record, receive, and send communications effectively and professionally
- Passionate about good customer service
- Previous customer service experience, preferred
- Desire to move up and grow with doTERRA, preferred
- Ability to apply empathy in difficult situations
Language Requirement: at least advanced English and fluent/native Estonian
Job Responsibilities
- Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service.
- Respond promptly with correct grammar and punctuation in verbal and written communications
- Use resources to answer questions and resolve concerns promptly and courteously
- Follow-up on customer service issues
- Capture customer feedback
- Identify and track/code contact types
- Attend necessary trainings
- Upsell and inform customers about promotions and products
- Help with special projects as needed
- Adhere to schedule and meet other department performance standards
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions
- This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time
- Ability to work under pressure, including during peak season
Job Description:
- Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.
Context/Scope:
- doTERRA is the world s largest essential oil company with an annual revenue of over $2bn. Our Budapest based office plays a critical role in supporting our customers throughout Europe.
Working hours:
- 9 am to 6 pm full time
- 9 am to 1:30 or 1:30 pm to 6 pm part time
Location:
- Budapest, Hungary
Apply
To apply for this position please send your CV to email along with your preferred salary, possible start date, and what position you are applying for.