Supporting German and international MILESplus users (MILESplus is the global time recording tool) with user administration, master data administration, query resolution eg.: synchronization issues with the connected systems, ticket logging to technical team, assisting new system users, system configurations
Creating regular reports to cost center owners by running Excel macros on exported raw data, informing the responsible colleagues about any errors found requesting correction
Preparing training materials, conducting training sessions for new users, cost center owners, project managers
Maintenance of the central MILESplus intranet (YAM) page
Requirement management (accepting requests, specifying, representing in the Requirement Board, implementation tracking, testing, training, conference calls with the Application Management support team)

Elvárások / Requirements

Fluent English and German language
2-3 years’ experience in similar support function
Basic project management understanding
MS Office usage on advanced level
MILESplus knowhow or other time recording tool experience is an advantage
Accurate, business oriented, supportive attitude
Ability to work individually with small supervision, taking responsibility over his/her work
Willingness to learn

Business Operation Specialist (MILESplus application)