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Employee Data Management Team Leader

Régió: Budapest

PBS International Kft.
Hozzáadva: 2017.12.22.
Hirdetés azonosító: 866285

 Employee Data Management Team Leader

Country:    Hungary (+36) • Budapest

Description of position:    The Team Leader is responsible for maintaining good working relations between employees, and for climate & morale.

Duties:    Duties:

•proactively works with the team to exceed the SLAs/ targets

•implements performance measures, involves 1st Line Operations Manager if needed

•organises ad hoc briefings as required to improve team performance

•reviews country results daily, provides updates to 1st Line Operations Manager regularly

•keeps contacts with Operations team and support teams

•supports Six Sigma initiatives

•identifies coaching and training needs, cooperates with senior team members, trainers and Training Department

•monitors absences and late arrivals

•takes care of access control for new hires and leavers

•provides support in Business Controls area (ensures team compliance with Clean Desk Policy, Safety and Security standards and EDM/CC processes • overall team members have a good understanding on business control requirements)

•monitors TaskIDs regularly

Requirements, skills:    Required

• Bachelor's Degree

• At least 6 months experience in Customer Service

• At least 6 months experience in HR processes

• Basic knowledge in Leadership

• English: Fluent


• At least 3 years experience in Customer Service

• At least 3 years experience in HR processes

• At least 1 year experience in Leadership

Known languages:    Fluent English knowledge

Short company info:    Our client is a shared service center based in Budapest. The company is committed to creating a supportive, flexible work environment that gives employees more flexibility and control over their work as an important means to achieve greater work/life balance and enhanced productivity.

What our client offers:

•A multicultural, dynamic and positive team environment

•Continuous development opportunities

•Varied tasks, job roles and possibility to participate in local or international projects

•An attractive working environment

Additional info:    By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

For a more detailed view of our data security terms and to accept all of our terms and conditions please visit the link here:

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