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Dutch speaking At Your Service Assistant 
Grafton Recruitment Kft

Frissítve : 2014.05.08.
Jelentkezési határidő: 2014.05.09.
Hirdetés azonosító: 467371
Dutch speaking At Your Service Assistant


This is a unique opportunity to start with a company which aims to drive the market worldwide.

- providing first line support to the Site Manager, vendors and other customers to ensure flawless operation for European Retail Sites
- answering incoming telephone calls & SAP mails and faxes from European Retails Sites and vendors
- resolving and logging the forwarded issues in SAP and provide feedback through SAP and other systems
- assessing the criticality of the issue and deciding of the appropriate follow up action
- advising on business procedures and end-to-end processes
- root cause analysis of reason for calls and implementation of measure to decrease the overall number of calls
- the successful candidate will gain cross functional knowledge over different departments and teams and has to engage with the different teams

- Proficient English and Dutch language skills
- Bachelors or Masters degree in any subject. Candidates with excellent high school qualifications will also be considered
- Good analytical, business judgement and communication skills
- Interpersonal and team working skills to work in a multicultural environment
- Candidates must be very well organized & process oriented
- Good customer service skills
- Microsoft Office experience in Word and Excel is required. Previous SAP experience is a bonus



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