Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt

Dutch Service Desk Analyst

  • A hirdetés 826 napja lejárt



  • Provide essential support to Customer’s PC users in Europe, including software and hardware related issues.
  • Assist users over the telephone, through e-mail/voice mail, and over web interface.
  • Diagnose and solve software and hardware problems by giving step-by-step instructions.
  • Provide advanced support to Customer’s PC using remote control tool.
  • Escalate unsolved calls to the appropriate IT team, Network/Server Support team, Application Support team or PC Support team.
  • Log all calls in the Helpdesk tracking database in English simultaneously of answering the call in Dutch
  • Instruct users on usage of application systems.
  • Translation of end user communications from English to Dutch




  • You have fluent Dutch language knowledge and high level of English
  • You have good learning skills and high level of flexibility
  • You have excellent phone etiquette and customer service skills
  • You have the capability to understand IT environment, basic knowledge about networks, TCP/IP, PC Configuration, Email systems
  • You have good analytical skills


We offer:

  • We offer the chance to work in a young, dynamic and rapidly expanding organization
  • We offer a multicultural work environment where you can practice your language skills on a daily basis and get insight into the field of recruitment



Apply directly to Katinka Király, Research Consultant, for a short pressure free and confidential discussion on this role and other opportunities. 

Tel: +36 1 8833 560

E-mail: E-mail cím megjelenítése



Web page: Link megjelenítése


Keep up to date with all my urgent vacancies by adding me as a LinkedIn connection and viewing my monthly vacancy presentation.

Helyek Magyarország
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
IT / Informatika
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Holland, Angol
Aktiválás időpontja 2015.11.18.
Egyéb hasonló állások Önnek
Materials Planning and Execution Specialist - Near Tatabánya

T-HR Kft.

Feladatkör:Tasks and responsibilities: Finished...
Komárom-Esztergom, Tatabánya

Spanish Speaking Customer Service Representative

Exact Solutions Kft.

Our leading partner in business and technology ...

Senior RtR Accountant

Exact Solutions Kft.

Our American headquartered multinational partne...