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Customer Solution Analyst - Release Manager (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2018.11.25.
Hirdetés azonosító: 1451991


As a Customer Solutions Analyst for Next Generation Workplace, you will play a critical role in the development and implementation of new internal and external applications for T-Systems Cloud Based Workplace. You will work closely with Development, Operational teams, and our Operations managers to jointly develop solutions to some of the most challenging problems cloud customers face.


  • Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
  • Release Scoping, -planning  and -alignment with Portfolio Manager 
  • Steering and Time &  Quantity Assurance of Release Units within Release Development
  • Responsibility  in Development Project to ensure the right Release supply of RfP (Ready for Production)
  • Ability of Steering Alignments & Meetings with Architecture and Project Management  & Portfolio Management
  • Takes over Leading position of Release Development  in International Projects
  • Responsibility to deliver Release right scoped, in time and quality.
  • Takes over Steering of CR-s within the Release Development and Release Provisioning  
  • Responsible to steer Alignments & Meetings with Architecture and Projectmanagment 
  • Professional Experience in Product development -Release management and Steering of Architecture & Engineering Teams
  • Expert Release- & Change management
  • Excellent Knowledge in ITIL  &  Release management
  • Excellent Knowledge in Product Development Methods
  • Excellent Knowledge in sub Project leading, steering of Engineering Teams
  • Good knowledge about Desktop / virtual Desktop Workplace Management
  • Strong Negotiation, Documentation & Conception Skill
  • Moderation & Presentation Skill
  • Scrum Basic Knowledge
  • TOGAF Basic knowledge



  • Client orientation
  • Independency
  • Flexibility
  • Good problem solving skills
  • Team player attitude
  • Ability to learn quickly
  • Pro-activity


IT / Informatika
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