Customer Service Specialist

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2017.12.28.
Jelentkezési határidő: 2018.01.23.
Hirdetés azonosító: 1186794


Customer Service Specialist

Your new company:

One of the world's largest consumer healthcare companies. Our purpose is to help more people around the world to do more, feel better and live longer with everyday healthcare products. Our business develops and markets a range of products in the areas of: Pain Relief, Respiratory, Oral Health, Nutrition/Gastro Intestinal and Skin Health.

Your new role:
  • Ensure customer orders are processed in a timely and efficient manner
  • Deal with all customer queries and forge a positive ongoing relationship with counterparts
  • Support a step change in collaboration between the company & our customers supply chain
  • Enable Sales team to focus on leading the commercial agenda through providing excellent customer service
  • Improve service level to key customers
  • Support supply chain efficiency e.g. minimum order quantities, layer/pallet ordering
  • Deliver greater visibility & control over demand/stock issues
  • Manage supply chain initiatives efficiently e.g. shipper ordering, promo packs etc
  • Attend supply chain review meetings and working groups
Manage in a timely and efficient manner any customer invoice queries for a prompt resolution

What you'll need to succeed:

  • College/University degree (Logistics/Supply Chain or Economic studies preferred)
  • 1-2 year working experience preferably on FMCH / pharma business
    • Fluency in English (written and verbal)
    • Experience of transportation (export and domestic), Customs clearance is a plus
    • Excellent interpersonal skills with ability to contribute fully to cross functional and virtual teams
    • Customer and sales focused
    • Handles monotony, precise, tolerates administrative prevalence in his/her work
  • Strong analytical skills and familiarity with supply chain software systems and processes
  • Demonstrable knowledge of Microsoft office applications in particular excel

What you'll get in return:

We provide a supportive working environment, development opportunities and competitive compensation packages designed to attract and to retain the very best. We are proud to promote an open culture, encouraging people to be themselves and giving their ideas a chance to flourish.

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Egyéb hasonló állások Önnek
Customer Service Specialist

Trenkwalder Kft

We are looking for a new colleague to the inter...

Customer Service Specialist

Trenkwalder Kft

Our customer a global manufacturer of plastic p...

Spanish Speaking Customer Service Specialist

HAYS Hungary Kft.

Our partner is a worldwide known, multinational...